Terms of service

1. Scope and provider

These terms apply to the use of rideff Life. The provider and your contract partner is Rialto Daphino Effendy (Rideff), [street and number], [postcode and town]. The service is meant for consumers aged 18 and over.

2. The service

rideff Life is a web app for organising your household's money, time and everyday life. What is included depends on the plan (Life, Life Plus, Together) and is described on the plan page.

The app and its AI assistant give no tax, legal, investment or medical advice. Answers and calculations can be incomplete or wrong. Decisions are yours.

AI features have daily or monthly limits, which are stated on the plan page.

3. Account and trial

Signing up with your email creates a free account with a 14-day trial. No payment details are needed, and the trial never turns into a paid plan by itself.

After the trial, without a paid plan only a limited set of features is available. Your data is kept and can still be exported.

Keep your sign-in details secret and only enter data you are allowed to use.

4. How a paid plan is concluded

The plan overview is not a binding offer. You make an offer by confirming the purchase in the checkout of our payment provider Stripe. The contract is concluded when we unlock the plan. You can read the contract text on this page at any time; the contract language is German.

5. Prices and payment

The prices shown at checkout apply, in euros, as final prices. Depending on your choice you are billed monthly or yearly in advance through the payment method stored with Stripe.

If a payment fails, we may lock paid features until the open amount is settled.

6. Term and cancellation

A paid plan runs for one month or one year and renews for the same period unless cancelled. After the first year, yearly plans continue for an indefinite time and can then be cancelled at any time with one month's notice; we refund any amount paid for the time after that.

You can cancel at any time to the end of the current period: in the app under Plan → Manage payment, or by email to hallo@rideff.com. The right to terminate for good cause is unaffected.

You can delete your account at any time under Settings → Data. This also ends a paid plan at once.

7. Right of withdrawal

Consumers have a statutory right of withdrawal. The details are in the withdrawal notice.

8. Availability and changes

We aim for uninterrupted service but cannot rule out interruptions through maintenance or faults. We provide the updates needed to keep the service in conformity with the contract.

We may develop the app further as long as the core of the plan you booked remains. We announce material changes to these terms or to prices by email at least six weeks ahead; you may then cancel as of the date of the change. Price changes apply only from the next billing period and only with your agreement.

9. Liability

We are liable without limit for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. For slightly negligent breaches of essential contractual duties our liability is limited to the foreseeable damage typical for this kind of contract. Otherwise liability is excluded. Statutory warranty rights for digital products remain.

10. Final provisions

German law applies. Mandatory consumer protection rules of the country where you habitually live continue to apply.

We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

If one provision is invalid, the others remain in force.